+2782 850 0139

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 +2782 850 0139

TERMS & CONDITIONS

RATES AND DEPOSITS

 

Rates are quoted in South African rand.

 

Rates are subject to confirmation and availability and may change without prior notice.

 

Reservations are subject to terms and conditions on check-in.

 

We require a 50% deposit on booking, the balance on arrival – cancelation policy applies.

 

During peak periods a higher deposit may be required.

 

One-day reservations to be paid in full.

 

Full payment is required before or on arrival.

 

Bookings made in less than 3 days before arrival must be paid in full.

 

Deposits can be paid electronically (banking details available on invoice) or by credit card.

 

 

 

 

CANCELLATION POLICY

 

Please be aware of our cancellation policy before accepting accommodation at our establishment.

 

Verbal and email bookings are binding as a confirmation of the booking.

 

If cancelled or modified up to 30 days before date of arrival, no fee will be charged.

 

If cancelled or modified up to 20 days before date of arrival, 25 percent of the total price of the reservation will be charged.

 

If cancelled or modified up to 7 days before date of arrival, 50 percent of the total price of the reservation will be charged.

 

In case of no-show or premature departure, the total price of the reservation will be charged – no refund is possible.

 

 

CHECK- IN/OUT TIMES

 

Check-in from 14h00 to 19h00

 

Check-out 10h00

 

Late arrival due to travel arrangements must kindly be arranged please. A whatsapp with conformation from us will suffice.

 

Earlier check in could be possible – just ask.

 

 

 

 

BREAKFAST

 

Breakfast on week-days from 7h00 until 9h00

 

Breakfast on Saturday from 9h00 – 09h30

 

Breakfast on Sunday may be served in your room – host will arrange weekly.

 

 

 

 

SMOKING

 

Smoking not allowed in any of our rooms.

 

There are designated smoking areas outside, so please use that only.

 

 

 

 

GUEST ROOMS

 

“Single reservation” means one person in the room only.

 

“Double reservation” is for 2 people in the room only.

 

Only payed guests on the property for the safety of yourself and other guests.

 

Right of Admission will apply. 

 

If you have a friend staying over, we need to be informed please and the applicable rate will be charged and needs to be paid before the stay.

 

A guest visiting in your room is treated as a paying guest - please use area allocated for arranged visitors. This is for your and our safety.

ABOUT US

Terebinte is situated on 62 JB Marks road (previously Chelmsford) forms part of a property in upper Glenwood in Durban. It has the charm of a traditional Durban historic home with wooden floors and high ceilings and an old fashioned garden, with Cycads, mango and banana trees.

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REACH US

62 JB Marks road (previously Chelmford Road), Glenwood

Durban

4001

KwaZulu-Natal

South Africa

CONTACT US

+2782 850 0139

bookings@terebinte.co.za

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