Booking Terms

RATES AND DEPOSITS

Rates are quoted in South African rand.

Rates are subject to confirmation and availability and may change without prior notice.

Reservations are subject to terms and conditions on check-in.

We require a 35% deposit on booking, the balance on arrival – cancelation policy applies.

During peak periods a higher deposit may be required.

One-day reservations to be paid in full.

Full payment is required before or on arrival.

Bookings made in less than 7 days before arrival must be paid in full.

Deposits can be paid electronically (banking details available on invoice) or by credit card.

 

CANCELLATION POLICY

Please be aware of our cancellation policy before accepting accommodation at our establishment.

Verbal and email bookings are binding as a confirmation of the booking.

If cancelled or modified up to 30 days before date of arrival, no fee will be charged.

If cancelled or modified up to 20 days before date of arrival, 25 percent of the total price of the reservation will be charged.

If cancelled or modified up to 7 days before date of arrival, 50 percent of the total price of the reservation will be charged.

If cancelled or modified later or in case of no-show or premature departure, the total price of the reservation will be charged – no refund is possible.

 

CHECK- IN/OUT TIMES

Check-in from 16h00 to 19h00

Check-out 10h00

Late arrivals after 16h30 on weekends and 19h00 on weekdays must advise us of an expected time of arrival.

Earlier check in could be possible – just ask.

 

BREAKFAST

Breakfast on week-days from 7h00 until 9h00

Breakfast on Saturday from 8h00 – 09h30

Breakfast on Sunday – host will arrange weekly.

 

SMOKING

Smoking not allowed in any of our rooms.

There are designated smoking areas outside so please use that only.

 

GUEST ROOMS

“Single reservation” means one person in the room only.

“Double reservation” is for 2 people in the room only.

If you have a friend staying over, we need to be informed and the applicable rate will be charged and needs to be paid before the stay.

A guest visiting in your room is treated as a paying guest - please use area allocated for visitors when having a guest.